Stemming from the above project, Sync IT continue to assist Truform to meet it’s ‘Business Outcomes’ on an ongoing basis through the development of IT.
- Tighter Margins
The business needed to expand, an investment in technology was needed, overall profitability was always being challenged. By having a structured, planned, and constant IT budget but with an up lift in the service was exactly what Truform were looking for. There were no hidden costs.
- Greater Client Demands
Communication and collaboration are key for a small to medium size company. In the Die industry, quick turnaround of client orders is normal. By having the peace of mind that the system is stable, easy to use, allowing staff members to easily transverse on jobs, client orders can be placed, manufactured, and delivered out within hours /days as required.
- Increase Productivity
Linked to the above point, the business was struggling in terms of getting orders out the door promptly. Poorly designed IT network, with outdated systems and no ‘internal owner’ led to a disjointed IT setup which kept failing at the most vital times.
Having a design team internally to allow them to collaborate with customers, reviewing requirements, considering alternative design options is a key requirement in the success of the Die Industry. Constant investment and support of CAD & design platforms is crucial to the business.
- Automation & AI
As the business expands, intellectual property and protection of this data is key. Working with an IT service provider who can assist us develop and grow is key for the success of our business.