Viking Splash Tours engaged Sync IT to propose an IT solution that would meet their business needs now and in the future. Our solution was to move their IT systems 100% to the cloud, and have no data or IT systems internally. With the guidance and assistance of Sync IT as their trusted IT partner, they now operate their business using:
- Cloud-based phone system (VoIP).
- Ticket booking engine is web based, in the cloud.
- Email & internal document-sharing runs on the Microsoft Office 365 platform.
- Dual internet connectivity.
While the majority of staff are office based, some key executives work remotely. This new IT setup gives all staff access to their productivity tools and business data and documents regardless of their location. Viking Splash Tours wanted to have a fixed monthly overhead for all of their IT needs. This is now a reality for the company with the added benefit of all updates and enhancements built-in to the service. They are always up to date.
As part of a business continuity and investment program for the business, they needed to demonstrate that stability is built into their systems. By having their business systems 100% in the cloud this gives them this assurance. Should a “disaster” occur, they can operate and have all data accessible within a predefined period of time.